WhatsApp, email, Instagram, Messenger, chat, phone: your customers write wherever they want, your assistant answers everywhere.
Most tools handle one channel (usually WhatsApp) and leave you to manage the rest by hand. CX-Flux centralizes 7 channels -- WhatsApp, email, Instagram, Messenger, website chat, phone and in-store -- with one knowledge base and one dashboard.
Your customers don't have to guess the right channel: they write wherever they already are, and the assistant answers with the same accuracy everywhere.
You upload your documents -- pricing, procedures, FAQ, catalogue -- and the assistant uses them to reply in your own words, under your name. The moment a request goes beyond what it can handle, it alerts you and hands over the conversation.
Built for any business: e-commerce, hospitality, professional practices (law, medical), real estate, non-profits, SMBs and solo entrepreneurs.
17 supported languages with automatic detection, including 8 African languages (Wolof, Swahili, Hausa, Fula, Yoruba, Lingala, Bambara, Amharic) -- to serve customers across France, Europe, North America and Africa with no extra setup.
No. CX-Flux automates repetitive requests and alerts you the moment something falls outside what it can handle. You stay in control of every important exchange.
About 30 minutes: create your space, import your documents (FAQ, pricing, procedures) and activate your channels.
CX-Flux automatically detects the language of each message and replies in the same language, across 17 languages including 8 African languages.