A guest messaging at 10pm about availability, a tourist asking for the menu in English on a Sunday, a complaint arriving mid-service: in hospitality, requests don't wait for your hours. CX-Flux answers immediately, and forwards only what genuinely needs your attention.
The industry problem: requests outside your opening hours
What the assistant handles for you
- Availability and booking information on WhatsApp and Instagram
- Menu, allergen and opening-hours questions
- Simple complaints, with immediate handoff for sensitive cases
- Replies in the guest's own language -- useful for tourist traffic
FAQ
Frequently asked questions -- hospitality
Can the assistant handle reservations on WhatsApp?
Yes: it answers availability questions, shares your openings, and alerts you to confirm a booking. Special requests are forwarded to you directly.
Can it reply in multiple languages to foreign guests?
Yes, the assistant automatically detects the language of each message and replies in the same language, across 17 languages.
How does the assistant learn our menu and pricing?
You upload your menu, pricing and procedures; the assistant learns them and uses them to reply precisely, under your own name.
Stop leaving guests unanswered on a Sunday night
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